At StorageAuctions.com, we pride ourselves on the relationships and results we can create with our customers. After the craziness of the months of quarantine, we are ready to get back to celebrating some of our best customers this October!
This month we were able to connect with Nick Newcomb, C.O.O of StorageMax to get some feedback on their experience with StorageAuctions.com and why they made the switch to online auctions:
StorageMax is the Gulf Coast’s premier storage provider with facilities in Mississippi, Louisiana, and Alabama! StorageMax has used StorageAuctions.com as their auctions partner since 2018.
In your own words, describe how you feel about StorageAuctions.com and your experience/results.
“Our conversion to StorageAuctions.com has been one of the most seamless vendor changes we have experienced. The entire StorageAuctions team has been phenomenal to work with. We have enjoyed our partnership over the past two years and have seen phenomenal growth in our auction proceeds and sheer number of bidders on each auction.”
What was your auctions process before StorageAuctions.com?
“Before switching to StorageAuctions.com we still had on-site auctions with local bidders. We would start at a facility in the morning and caravan to each location until all auctions were done. This was an all-day ordeal. Our managers would put out drinks and cookies for bidders, but this took away from our customer experience for our core renters.”
What problem were you looking to solve when switching to StorageAuctions.com?
“We knew we wanted to move to online auctions to expand our bidder base and eliminate the auction caravan from visiting our locations and clogging our parking lots once a month. However, we were never satisfied that a vendor would walk us through the conversion process properly until we came across StorageAuctions.com.”
What do you like most about online auctions with StorageAuctions.com?
“The StorageAuctions.com team. Hands down, they have been one of our best vendors to work with. My managers rarely have issues when posting their auctions. However, when something does arise, they can easily get someone helpful on the phone who is more than capable of handling their situation.”
What would you tell someone who is considering StorageAuctions.com or on the fence about online auctions?
It never hurts to try! Once you find how much easier this will not only be for you and your store managers, but also on your bidders, you will never look back.
We love to hear firsthand the positive impact that moving to online auctions has for our customers.
At StorageAuctions.com we strive to always provide our customers with a platform they can trust to help build consistent, successful auction operations.
Every Unit. Every Day.
Interested in learning more? Contact us today firstname.lastname@example.org | 866-944-8530